Descripción
Photograph all requested events onboard and ashore as scheduled by the Photo Manager. Meet established performance goals.
• Wear mascot costumes inside/outside the ship for photo shoots when required, engaging guests with lively energy and enthusiasm at all times.
• Deliver excellent customer service by presenting a friendly, warm and calm attitude towards guests and crew.
• Competently use and be familiar with a range of photographic equipment, including but not limited to digital SLR cameras, portrait studio equipment, computers and image editing software.
• Ensure photographs are displayed correctly and organized across the photo gallery during every shift per instruction from Assistant Photo Manager Sales.
• Proactively greet guests in the photo gallery and assist guests in locating their displayed photos and/or assist them in using digital photo kiosks.
• Clearly explain the products and services to guests and always open and close Guest interactions using effective sales techniques.
• Uses POS to accurately charge each transaction as directed by management.
• Participates attentively in training and staff meetings with management.
Minimum of six (6) months experience in a customer service and/or retail sales environment is required
• Minimum of six (6) months experience as a professional photographer or a certificate of completion from a training course specific to cruise ship photography.
• Have available at least 1 x department approved camera body, maintained in full working condition at the owner’s expense.